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Terms and Conditions

Last updated 12 September 2026.

1. Who these terms are with

Pressure Washer Hire Sydney (ABN 41 948 933 915) hires out an electric pressure washer from Millers Point, Sydney CBD. By booking and paying, you agree to these terms. The hire period begins when you collect the equipment and ends when all of it is back with me and checked.

You must be at least 18 years old to hire. The person who books is responsible for the equipment, whoever ends up using it. You must not sub-hire the machine or pass it on to anyone else.

This is a small, independently run service. If you have a question or a request these terms do not cover, get in touch and I will do my best to help.

2. What you get

Every hire includes:

  • Karcher K7 electric pressure washer
  • Flat-surface cleaner attachment
  • 10 m high pressure hose
  • Inlet hose and tap connector
  • 60 L tub and suction hose
  • Nozzles and adjustable lance

You supply the water and the power: a 240 V outdoor power point within reach of the job, and clean water, either from a garden tap or by filling the supplied tub from a cold tap. Detergent is not included.

Everything goes back together at the end of the hire. Missing accessories are charged at replacement cost.

3. Pickup and return

  • Pickup and return are in Millers Point, Sydney CBD.
  • The exact address and access details are emailed to you after booking.
  • Photo ID is required at pickup.
  • This is a pickup-only service unless agreed otherwise. Delivery is not part of the price, but if you need it, email me before booking: it may be possible for an extra fee, depending on where you are and what else is booked.

Standard pickup window: 6:00 AM to 9:00 AM

Standard return window: 6:00 PM to 9:00 PM

Pickup and return are by appointment inside those windows. If you need a different time, ask in advance and I will see what is possible.

The machine is about 18 kg with wheels and a telescopic handle, and the accessories add a few kilograms on top. Transporting it to your site and back is your responsibility, including securing it safely in transit.

4. Hire periods

  • 1 day: collect in the morning window, return the same evening.
  • Weekend (Fri-Sun): collect Friday morning, return Sunday evening.
  • Multi-day and weekly: collect on the first day, return on the last day, inside the standard windows.

5. Payment and deposit

  • The hire fee and a refundable deposit of $100 AUD are charged together when you book. Payment is handled by Stripe; I never see your card details.
  • The deposit covers late returns, damage and loss. It is not a cleaning fee or an excess.
  • The refund is issued when you hand the machine back, provided it comes back undamaged, complete and on time.
  • Once the refund is issued, it typically appears on your statement within 3 to 5 business days, depending on your bank.

6. Using the machine safely

A pressure washer is built to work outdoors in the wet, but at 2600 psi it can injure you and it can destroy surfaces. You agree to:

  • Follow the safety instructions supplied with the machine.
  • Keep the jet away from people, pets, power points, light fittings, meter boxes and any other electrical equipment, and never point it at yourself or anyone else.
  • Plug into a 240 V outlet protected by a residual current device (safety switch). If you use an extension lead it must be rated for outdoor use and fully unwound.
  • Turn the water on before the motor and never run the pump dry, which destroys it in seconds.
  • Stand the motor unit upright on stable ground, clear of standing water, and never immerse it.
  • Stop and unplug it in an electrical storm, and never leave it running unattended.
  • Use only clean, cold tap water, either straight from a garden tap or from the supplied tub filled at a tap, and only pressure washer safe detergent. No solvents, fuels, bleach through the detergent system, or water from a tank, pond or pool. When drawing from the tub, keep it topped up so the pump never runs dry.
  • Not modify the machine, open the housing, or attempt any repair.
  • Return it clean and in the same condition, allowing for normal wear and tear.

You are responsible for deciding whether a surface can take high pressure water, and for any permission you need to clean it. If you do not own the property, that is your responsibility to sort out, not ours.

7. Damage and loss

  • You are responsible for damage beyond normal wear and tear, and for loss or theft while the equipment is with you.
  • In practice that means things like running the pump dry, dropping the unit, driving over the hose, cutting or kinking it, forcing the wrong detergent or hot water through it, a blocked or damaged nozzle, or leaving the machine somewhere it gets stolen.
  • Tell me about any damage or fault at return. I would far rather hear it from you than find it.
  • Repair or replacement costs are deducted from the deposit, and I will show you what the cost was. If it comes to more than the deposit, you will be invoiced for the difference.

8. Late returns

  • Returns after the standard return window are charged $69 per day for each additional day, plus a one-time $50 late handling fee. These may be deducted from the deposit.
  • Late charges apply per day or part day, not per calendar day.
  • If you know you will be late, tell me as early as you can. An extension can often be arranged in advance if nobody else has the machine booked.
  • Equipment not returned at all may be charged at full replacement cost.

9. Cancellations and changes

The deposit is always refunded in full when a booking is cancelled. How much of the hire fee comes back depends on when you cancel:

  • More than 48 hours before pickup: full refund of the hire fee.
  • 24 to 48 hours before pickup: 50% of the hire fee.
  • Less than 24 hours before pickup: no refund of the hire fee.

Use the cancellation link in your confirmation email, or email me. Refunds are processed within 5 to 7 business days.

Weather does not automatically qualify for a refund or a free cancellation, since the machine works in the wet. If rain has made your job pointless, get in touch early and I will try to move you to another day rather than leave you out of pocket.

10. Problems during your hire

If the machine stops working or something is not right, call or message the number in your confirmation email straight away. Do not attempt a repair. I will work through it with you and, if the machine is genuinely at fault, agree a fair outcome such as a replacement, another day, or a refund.

11. Agreement

By completing a booking and payment you confirm you have read and agreed to these terms, including the deposit, late fees, damage liability and cancellation policy.